Password Reset & Account Unlock | E-ZPass® Virginia

The following guide will help you to regain access to your account in the event that you have forgotten your username or password. If you are experiencing a different problem with your account, please contact E-ZPass Virginia Customer Service at 1-877-762-7824.

Enter the primary e-mail address associated with your account. If you do not remember your primary e-mail address, you will need to contact E-ZPass Virginia Customer Service for assistance in regaining access to your account.

Primary E-Mail Address

You will need to enter an additional method of verifying your account. Please select an option from the box below to use as your secondary verification method.

Verification Method (Select a verification method from below)

Primary Last Name and Zip Code

Enter a new password to be used when logging into your account.

Account Username

New Password

Confirm Password

Your new password must meet the following requirements:

One lowercase character
One uppercase character
One number
One special character
8 characters minimum
24 characters maximum
New and Confirm Passwords Match